Michelle Yan

Michelle Yan is a seasoned Senior Business Analyst with significant experience in the financial and healthcare sectors. Currently employed at HOOPP since July 2023, Michelle has previously held senior roles at Manulife from June 2020 to July 2023, and served as a BSA/QA Analyst at IBM from January 2010 to May 2020. Prior experience includes a position as a Quality Assurance Analyst at RBC from September 2008 to December 2009. Michelle possesses strong skills in requirements gathering, data analysis, and creating technical reports, demonstrating expertise in translating business requirements into functional specifications and ensuring quality assurance through rigorous testing methodologies. Michelle earned a CPA in Computer Programming & Analysis from Seneca Polytechnic, completing the program in 2008.