Geneva Speakman

Geneva Speakman is a results-driven professional with extensive experience in customer success and account management, currently serving as the Manager of Customer & Expansion at Hootsuite since September 2019. Speakman has a proven track record of engaging with clients throughout their journey, focusing on strategy and training while driving renewal rates and upsell targets. Previous roles at FundThrough and Exactus Energy Inc. involved client onboarding and business development, supplemented by an educational background in Environmental Studies and Geography from the University of Toronto. Speakman is skilled in collaborating across teams, understanding industry trends, and enhancing customer experience through effective communication and project management.