Caroline Higgins

Caroline Higgins is a skilled professional currently serving as a Case Manager at Hope Services since April 2023. Prior experience includes a role as a Data Imagery Editor at Apple Inc. through Apex Systems from January 2021 to January 2022, where Caroline expertly identified and corrected issues in 2D imagery, optimized processes, and enhanced team productivity. Earlier, Caroline worked as a Career Services Coordinator at the Institute for Business and Technology, providing career guidance and organizing workshops, and as an Administrative Assistant and Visual Designer at Sheldon's Hobbies, where brand management and marketing campaigns were key responsibilities. Caroline’s career began as a Call Center/Student & Parent Advisor at the Extreme Academy and Learning Center, focusing on recruitment and technical support. Educational credentials include a Bachelor of Arts in Design Studies with an emphasis in Graphic Design from San José State University and a Certificate in Human Resources Management from Asean Online Education AOE.