Jordan Seitz is a seasoned professional with extensive experience in operations and product management, currently serving as a Sr Systems Product Owner Specialist at Horace Mann since January 2018. In this role, Jordan collaborates with end users to define product iterations for 'Guidewire' and plans upcoming releases, leveraging expertise in evaluating business operations. Previous positions include Customer Care Operations Manager, where oversight of Contact Center Operations and strategic direction were paramount, and roles ranging from Team Lead in the P&C Division to Customer Service Representative. Jordan's earlier experiences encompass a marketing internship at Springfield Sliders and a student worker role at Robert Morris University, where a Bachelor of Business Administration was earned. Educational background includes studies at Parkland College.
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