Jacqueline Hickey is a seasoned professional in business solutions, currently serving as Supervisor at Horizon Next since November 2020, with prior roles as Senior Strategist, Strategist, and Assistant Strategist in the same department. Jacqueline's experience includes working as a Media Analytics Executive at Live Oak Communications, where analytical skills were developed through social media performance tracking and SEO audits. Previous roles in hospitality, including food server positions at Reef and Barrel and Parker House, focused on customer service excellence. Jacqueline's earlier experience also includes managing operations at Sundae Times Ice Cream Parlor and serving as a summer intern at Donovan Public Relations. An Elon University graduate with a Bachelor’s in Media Analytics, Jacqueline has also studied at Accademia Europea di Firenze.