Troy Mulder Ficm Cce

Retail Operations Manager at Horizon Power

Troy Mulder FICM CCE currently serves as the Director of the Metropolitan Junior Cricket Council, overseeing initiatives that promote fun, friendship, and participation in community junior cricket across Metropolitan Perth and Peel. In addition, Troy holds the position of Retail Operations Manager at Horizon Power, where responsibilities include managing customer service, billing, credit management, and compliance standards to enhance customer experiences. With a longstanding role at the Australian Institute of Credit Management, Troy has also served as President and Director, advocating for well-informed credit professionals. Previous experience includes managerial roles at Alinta Energy, Credit Solutions (WA) Pty Ltd, P&N Bank, and Austral Mercantile Collections, focusing on credit management, customer operations, and business improvement. Educational background includes the TEE from Lumen Christi College and completion of QBE ALDP.

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