Michael Botros is an accomplished professional with extensive experience in operations, transformation, and change management across various industries. Currently serving as a Senior Functional Lead and Change Management Consultant at Horizontal Digital, Michael previously held key roles including Senior Functional Lead for Salesforce at ALDAR, where responsibilities included acting as a liaison between business and technical teams during a significant transformation. At Expereo, as Head of Operations & Transformation, Michael streamlined operations, achieving a 25% increase in monthly recurring revenue. During tenure at Arkadin, Michael held several leadership positions, driving operational efficiencies that resulted in significant revenue growth and improved customer experiences. Michael holds a Bachelor's degree in Accounting, Business Organisation & Management from Turgot.
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