HorsePower Brands
Samuel Trinh is an experienced IT Manager currently employed at HorsePower Brands since March 2022, where responsibilities include team leadership and task management, utilizing Jira for project delivery, and successfully implementing various IT systems. Prior to this role, Samuel served as an IT Specialist, providing Level 1-3 support in a Windows/macOS/Microsoft365/Azure environment and ensuring adherence to service level agreements using FreshDesk for incident management. Before joining HorsePower Brands, Samuel worked as a Desktop Support Administrator at OCI Insurance, supporting over 70 employees with hardware, software, and network troubleshooting. Samuel holds a Bachelor of Science in Human Resource Development from the University of Minnesota, earned from 2017 to 2019, and completed studies at Normandale Community College from 2014 to 2017.
HorsePower Brands
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A portfolio company of franchise brands in the service industry delivering first in class customer service and experiences, operated by founders that lead with honesty and integrity, that care about people’s success. Horse Power Brands is here to SUPPORT not just sell. Franchises are awarded with the responsible approach and support to fuel the long-term future, not the short term now. We make franchise brands extremely successful by building first class teams that deliver unbelievable support to franchisees across all brands. We are actively working with successful entrepreneurs to franchise their businesses, if you've thought about scaling your home-services business thru the franchise model, then send us a message to see if a partnership is the right fit. Horse Power Brands is raising the bar on franchisor excellence in the franchise industry!