Hospitality and Customer Service

The Hospitality and Customer Service team at Horseshoe Resort ensures every guest experiences exceptional service and comfort. The Aesthetician provides spa treatments to enhance relaxation and wellness, while the Food Server delivers delicious meals with attentive service. The Assistant Manager Housekeeping oversees cleanliness and maintenance of guest accommodations. Front Desk Agents handle check-ins, inquiries, and day-to-day guest relations. Nordic Groomers maintain the cross-country ski trails for optimal enjoyment, and the Kitchen Staff prepares high-quality meals to cater to diverse tastes. This team collectively aims to create memorable and enjoyable stays for all visitors.