Carla Rodríguez Adell

Customer Success Renewal & Expansion Manager at Hosco

Carla Rodríguez Adell has a diverse work experience across various industries. Carla has recently worked as a Customer Success Renewal & Expansion Manager at Hosco since 2022. Prior to this, Carla served as a Sales Manager at Hilton Barcelona from 2019 to 2022, where they analyzed local market trends, developed customer accounts, and negotiated rates/packages with corporate clients and airlines.

Before their role at Hilton Barcelona, Carla worked as a Catering Sales Manager at W Barcelona from 2016 to 2019. In this position, they were responsible for maximizing revenue and utilization of the hotel's meeting space, as well as supervising the Banquet Team's work. Prior to W Barcelona, they were a Groups & Events Sales Manager at Sheraton Abu Dhabi Hotel & Resort from 2014 to 2016, where they managed event and group inquiries to maximize revenue.

In addition to their experience in the hospitality industry, Carla has a background as a Professional Water Polo Player, having played as the goalkeeper for 7 years at C. N. Mataró and representing the Spanish National Team.

Carla also gained valuable experience through internships. Carla served as an Assistant Sales Executive at W Barcelona in 2012, providing administrative and sales support to the sales team. In 2011, they worked as a Shore Excursions Supervisor at Intercruises Shoreside and Port Services, handling administrative tasks and supporting the Shore Excursion Product Manager. Carla also completed an internship as Front Office staff at Hotelcon 96 SL in 2009, where they processed guest arrivals and departures.

Overall, Carla Rodríguez Adell has a strong background in sales, customer service, and hospitality, with a passion for achieving business goals and delivering excellent client experiences.

Carla Rodríguez Adell completed their education at the School of Tourism and Hospitality Management Sant Ignasi (Universitat Ramon Llull) in Barcelona. In 2008, they obtained a Diploma in Tourism, and from 2011 to 2012, they pursued a Bachelor's Degree in Tourism and Hospitality Management at the same institution.

Links

Timeline

  • Customer Success Renewal & Expansion Manager

    April, 2022 - present