Mariam Occhialini

Mariam Occhialini has a diverse work experience spanning several companies. Mariam currently holds the position of Head of Human Resources & General Affairs Department EMEA at Hoshizaki Europe B.V. (EMENA), a role they started in November 2021. Prior to this, they served as the Sales & Service Administration Manager EMEA at the same company, where they were responsible for improving processes and ensuring effective day-to-day operations from February 2021 to February 2022.

Before joining Hoshizaki Europe B.V. (EMENA), Mariam worked at JAA Training Organisation as the Business Operations Department Manager from January 2020 to November 2020. Mariam also held the position of Training Operations, Sales and Marketing Department Manager from January 2018 to December 2019, where they were responsible for managing the training operations, sales team, and implementing marketing and sales strategies.

Earlier in their career, Mariam worked at Intralox from 2007 to 2017, where they held various roles including Customer Service Industry Manager - Food Business Unit EMEA, Mentor Customer Service, and Customer Service & Sales Account Representative. Their responsibilities included managing customer service teams, supporting customers in different regions, and maintaining relationships with accounts.

From 2002 to 2006, Mariam worked at Deluxe Italia S.p.a. as a Sales and Marketing Customer Service Account Manager. Mariam also served as the Managing Director Assistant from January 2002 to October 2002. Prior to that, they worked at DHL International S.r.l. as a Customer Care Senior Lead Agent from February 1998 to December 2001.

Overall, Mariam Occhialini has gained extensive experience in various roles, including human resources, sales and service administration, operations management, and customer service in different industries.

Mariam Occhialini holds a Master's Degree in Human Resource Management and Development (MSc HRM&D) from The University of Salford. Prior to that, they earned a Bachelor of Arts (BA) degree in "Literatures and Languages for Intercultural Communications" from Università degli studi Roma TRE. In addition to their formal education, Mariam has obtained several certifications. Mariam completed the Training Developers Course (TDC) from The International Civil Aviation Organization in February 2019. In May 2018, they also completed the Introduction to Aviation Regulations course from JAA Training Organisation. Furthermore, they hold a certification as a BHV Emergency Response Officer from NVB Kenniscentrum Bedrijfschulpverlening, although specific dates of completion are not provided.