Gustavo Amorim Cunha

Gustavo Amorim Cunha is a seasoned professional with extensive experience in technical support and project management. Currently serving as a Senior Project Analyst at Hospital Israelita Albert Einstein since February 2015, Gustavo leads and organizes the technical support team for digital products, focusing on process and system improvements through data analysis. Previous roles include a Mid-Level Support Analyst, where Gustavo utilized APM tools such as Datadog to monitor internal websites and coordinate technical assistance, and a Junior Support Analyst, assisting with user support and system testing. Prior experience includes a Technical Support role at Impacta Tecnologia, managing computer networks and user support, and a support position at FIAP. Educational qualifications include an MBA in Leadership, Innovation, and Management 4.0 from Pontifícia Universidade Católica do Rio Grande do Sul, an MBA in Cloud Computing from FIAP, and a degree in Information Systems from FIAP, along with ongoing English studies at Cultura Inglesa.