Carolyn Ma is an accomplished professional currently serving as an Associate in Operational Excellence at the Hospital for Special Surgery since December 2024. Prior experience includes a role as a Consultant at Tuscany Strategy Consulting, LLC from June 2018 to November 2024, where responsibilities encompassed client engagement management, communication of strategic recommendations at the C-Suite level, and oversight of deliverables across various engagements. Carolyn's career also features positions as an Associate, Business Analyst, and Summer Analyst in diverse roles focused on project management, case execution, and qualitative research. Academic credentials include a Master of Science in Engineering Management from Johns Hopkins Whiting School of Engineering and a Bachelor of Science in Biomedical Engineering from Binghamton University.
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