Emily Reid

Emily Reid has over a decade of experience in the hospitality industry, primarily with Hostelling International USA, where roles have included Business Analyst, Assistant General Manager, and Guest Service Lead Supervisor since May 2013. Previously, Emily held positions as Community Engagement Coordinator and Front Desk Supervisor, focusing on event planning and guest services, respectively. In these roles, responsibilities encompassed training staff, resolving guest complaints, and enhancing operational processes. Emily Reid holds a Bachelor of Arts degree in Studio Art from American University, earned in 2011.