Luisa Ariadne

Luisa Ariadne currently serves as the Manager of Customer Success for SMB at Hostgator.com, focusing on client retention, expansion, and satisfaction through low-touch strategies and collaboration with sales, marketing, and product teams. Previously, Luisa worked as a Senior Specialist in Global Customer Success Operations at Nuvemshop, where process implementation and data-driven efficiencies were primary responsibilities, alongside leading the CHS Global project. Earlier roles include Leadership of Customer Success for Top Accounts at V4 Company, where Luisa managed a team and established metrics for client loyalty, and various managerial positions in retail at Lojas Riachuelo and Lojas Marisa. Luisa's extensive experience also includes regional operations management at TIM Brasil. Education includes ongoing graduate studies in Growth Hacking & Agile Mindset at HSM University and an MBA in Strategic Business Management from Fundação Dom Cabral.