Tom De Heiden is a seasoned Business Analyst and Data Engineer currently working at Hot ITem since March 2022, specializing in the domains of Know Your Customer and Sustainability (ESG). Prior to this, Tom accumulated valuable experience at BNG Bank, where responsibilities included business and data analysis, along with dashboard management from June 2020 to March 2022. Tom has also contributed to significant projects such as the implementation of a transaction monitoring system and an online banking portal. From March 2013 to June 2020, Tom worked at BinckBank (now Saxo Bank) in various roles including Business Analyst and Teamlead Customer Due Diligence, focusing on KYC and CDD processes. Earlier career experiences included positions at DGB Adviesgroep holding various roles related to insurance and commercial services. Tom holds a degree in International Business and Management Studies from The Hague University of Applied Sciences.
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