Zack Duzian is an experienced hospitality professional with a solid background in managing front office operations. Since February 2019, Zack has served as the Room Division Manager at Hotel Casa Del Mar, focusing on budget management, communication with team members, and operational productivity analysis. Prior experience includes roles as Front Office Manager and Assistant Front Office Manager at the same establishment, where responsibilities involved complaint resolution and implementing guest satisfaction corrective action plans. Prior to Hotel Casa Del Mar, Zack worked at The Antlers Hotel and The Broadmoor in various front desk and supervisory roles, emphasizing training, customer service, and efficient check-in/check-out processes. Zack holds a Bachelor of Business Administration in Business/Corporate Communications from the University of Colorado Colorado Springs.
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