Nicholas Mazerolle is currently working as an Assistant Guest Services Manager at Hotel X Toronto by Library Hotel Collection. With previous experience as a Guest Service Agent at both Windsor Arms Hotel and The Goodman Pub & Kitchen, Nicholas has demonstrated skills in handling inquiries, booking reservations, and ensuring guest satisfaction. With a background in sales from Addella, Nicholas has also shown proficiency in building customer relationships and growing account bases. Nicholas holds a Bachelor of Commerce (BCom) degree in Hospitality and Tourism from Ted Rogers School of Hospitality and Tourism Management at Toronto Metropolitan University.
September 1, 2022 - present
November, 2021
Assistant Guest Services Manager at American Resort Management
Assistant Guest Services Manager at Hospitality America
Assistant Guest Services Manager at WIANNO CLUB
Assistant Guest Services Manager at The Casino at Dania Beach
Assistant Guest Services Manager at Chetola Resort & Conference Center