Nicole Grefaldeo

Nicole G. currently serves as a Guest Service Agent at Hotel X Toronto by Library Hotel Collection since January 2023, bringing a background in customer service from various roles. Prior experience includes working as a Dental Receptionist at Summer Breeze Dental under Dr. Arlene F. Caringal from October 2021 to April 2023, and owning a small business, The Good Bakes Pastries, from June 2020 to August 2021. Nicole G. has also worked as a Resort Guest Service Agent at Ventana Big Sur, an Alila Resort from July 2018 to July 2019, and briefly in Park Operations at SeaWorld Parks & Entertainment in April 2016. Educational qualifications include a Postgraduate Degree in Hospitality - Hotel Operations Management from Centennial College and a Bachelor of Science in Tourism Management from De La Salle University - Dasmariñas, complemented by a High School Diploma from St. Francis of Assisi College - Bacoor.