HotelFriend is a cloud property management system for hotels allows an innovative & effective way to order services via Guest-App

Hotels & Hospitality

Information Technology

Restaurants

Software

Travel & Leisure

HotelFriend

Chopinstraße 4 serves as a hub for leadership and customer-focused initiatives in Leipzig's vibrant business landscape.

Chopinstraße 4

HotelFriend's headquarters in Berlin, Germany

Denis Severyuk

Jenny Shymon

Natalie Wagner

Amaliya Yaftumova

Michael Lüning

Rene Welz

Igor Hladchenko

Wilfried Roeder

Frank Doepelheuer

Edgar Wolf

The Customer Success Team at HotelFriend is dedicated to ensuring a seamless experience for hotel partners and their guests. They provide proactive support, onboarding assistance, and ongoing training to maximize the use of the cloud property management system. Their goal is to foster strong relationships with clients, ensuring they effectively leverage the Guest-App to enhance service delivery and guest satisfaction.

Customer Success Team

This department oversees strategic decisions and organizational governance.

Governance Council

This department focuses on the creation and enhancement of products through design and management.

Product Development

This department focuses on providing expert guidance and managing client accounts to drive sales and enhance customer relationships.

Sales and Advisory

This department focuses on creating and maintaining web applications using PHP and related technologies.

Web Development

The Web Development Team at HotelFriend is responsible for creating and optimizing the user interface of the Guest-App, ensuring a seamless and engaging experience for hotel guests. They work collaboratively to implement modern design principles, enhance functionality, and improve performance, ultimately supporting the company's mission to provide innovative service solutions for the hospitality industry.

HotelFriend

Org chart

Board & advisors

Teams

Customer Success Team

Governance Council

Product Development

Sales and Advisory

Web Development

Web Development Team

Offices

HotelFriend

Org chart

Board & advisors

Teams

Customer Success Team

Governance Council

Product Development

Sales and Advisory

Web Development

Web Development Team

Offices

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