Erika Nagao

Erika Nagao is a skilled Customer & Market Insights Specialist at Hotmart, with a focus on qualitative and quantitative end-to-end projects within the Product Marketing team. Prior to this role, Erika served as a Senior UX Researcher at Banco BV, leading UX qualitative and quantitative projects and research operations. Additional experience includes roles at bxblue and Samsung Electronics, where Erika supervised UX research initiatives. With a background in consumer insights at Kantar, Erika managed various quantitative projects for major brands and clients. Erika's education includes ongoing studies in Neuromarketing and a postgraduate degree in Market Research from prestigious institutions such as USP and the University of Georgia.