Ingredi Lima

Ingredi Lima is an experienced professional in customer success, marketing, and communication, currently serving as a Senior Customer Success Analyst at Hotmart since January 2023. Previously, Ingredi has held key roles in various companies, including as a Communication and Marketing Analyst at Facily, where responsibilities included managing partner communications and optimizing marketing campaigns. Ingredi's career also encompasses positions focused on customer success and sales, demonstrating expertise in client management, strategic training, and process development. Educational qualifications include an MBA in Digital Business and Marketing from USP/Esalq and a degree in Advertising and Marketing from Universidade Paulista.