Christian Medina

Christian Medina is a highly skilled professional with extensive experience in customer service and technical support across various industries. Currently serving as a Tier II Provisioning Engineer at Hotwire Communications Ltd since April 2022, Christian focuses on monitoring network environments and facilitating service installations for business and residential customers. Prior experience includes roles as a Resolutions Manager at Choice Home Warranty, where responsibilities encompassed managing customer complaints and warranty claims, and a Customer Care/Retentions Specialist at AT&T. Christian's career also features tenure as a Technical Support Representative II at Fidelity Information Services and early customer service roles at Spirit of America National Bank and TracFone Wireless. Christian holds an Associate of Arts degree in Culinary from Le Cordon Bleu College of Culinary Arts, underscoring a diverse professional background.