Keith Strait has extensive experience in business intelligence and revenue operations, currently serving as Vice President of BI Tools & Customer Insights within Houghton Mifflin Harcourt's RevOps department since September 2012. In this role, Keith manages the technology stack supporting Customer Acquisition and Success groups, including Marketing, Sales, Customer Success, and Technical Support. Previously, Keith held several leadership positions at HMH, including Senior Director where responsibilities encompassed BI team leadership and analytics. Prior experience includes managerial roles at Protiviti and a consulting position at Lincoln Financial Mortgage Corporation. Keith holds a Professional Master of Science in Information Systems & Operations Management from the University of Florida, along with a degree in Computer Engineering.
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