Housing Ombudsman
Rebecca Reed is currently the Head of Insight and Development at Housing Ombudsman. Prior to this role, Rebecca held various positions at Independent Office for Police Conduct and Independent Police Complaints Commission, where Rebecca managed oversight and confidence. Rebecca also worked as a Buyer at Mountain Warehouse. Rebecca holds a Master of Science degree in Natural Sciences from the University of Cambridge and completed their A levels in Maths and Physical Sciences at Tonbridge Grammar School.
This person is not in any teams
Housing Ombudsman
Our role is to resolve disputes involving members of the Housing Ombudsman Scheme and support effective landlord-tenant dispute resolution by others. Members of the scheme include housing associations and local authority landlords plus some private landlords who are voluntary members. Our service is independent and impartial. Our vision is Housing Matters: Fairness Matters which recognises the importance of housing to people’s lives. We ensure the fair and impartial resolution of housing complaints, locally where possible. When things go wrong we put things rights and encourage learning from outcomes. We help improve landlord and resident relationships. We role model the service we expect of others. For further information about the Housing Ombudsman Service see our website.