Housing Ombudsman
Sally Baxter currently holds the position of Senior Governance Officer at Housing Ombudsman since October 2022. Prior to this role, Sally worked at Local Government and Social Care Ombudsman from January 2016 to October 2022, initially as Committee and Governance Clerk and later as Governance and Committee Clerk. Sally attended the University of Central Lancashire from 2000 to 2008 for their education.
Housing Ombudsman
Our role is to resolve disputes involving members of the Housing Ombudsman Scheme and support effective landlord-tenant dispute resolution by others. Members of the scheme include housing associations and local authority landlords plus some private landlords who are voluntary members. Our service is independent and impartial. Our vision is Housing Matters: Fairness Matters which recognises the importance of housing to people’s lives. We ensure the fair and impartial resolution of housing complaints, locally where possible. When things go wrong we put things rights and encourage learning from outcomes. We help improve landlord and resident relationships. We role model the service we expect of others. For further information about the Housing Ombudsman Service see our website.