Marta Castellani is a seasoned professional with extensive experience in client success management and account coordination. Currently serving as a Strategic Senior Client Success Manager at Houzz since July 2016, Marta manages a portfolio of over 200 clients, optimizing their profiles, renewing contracts, and demonstrating an ability to exceed client retention and revenue targets consistently. Previous roles include Senior Account Manager and Account Manager, where responsibilities involved providing consultative support, developing client relationships, and enhancing service offerings. Marta's career also includes positions in sales management and customer service across various companies and industries, complemented by formal education in Public Administration from Università degli Studi di Macerata, as well as certifications in multiple languages obtained through various international schools.
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