Alex Souza currently serves as the Head of Process Transformation and Delivery at HP, where they lead various projects aimed at enhancing enterprise efficiency and customer satisfaction. With over 30 years of experience in global supply chains, customer operations, and digital transformation, Alex has a strong track record in business process management and transformation. They also teach as a Corporate Fellow at the University of Houston-Downtown, sharing their expertise in leadership and change management. Previously, Alex held multiple roles at HP, including Director of Supply Chain and Sales Operations, driving substantial improvements in processes and operations across Latin America. Alex holds several degrees, including an MBA from FGV and certifications in finance and leadership from esteemed institutions.
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