Georgi Vasilev

Georgi Vasilev is a results-oriented Technical Account Lead at HP, where they support strategic enterprise clients across the EMEA region and focus on ensuring optimal performance of output print devices. With over four years of experience at HP, they excel in managing escalations and driving customer satisfaction within structured ITSM environments. Previously, Georgi worked as an RFID Trainer at ZARA HOME and Bershka, enhancing team performance through training on RFID technology. They also led operations at Zara, improving productivity and service quality while fostering collaboration across cross-functional teams. Georgi is currently pursuing a QA Basics Course in Software Testing / Manual QA.