James Coursey

James Coursey is a seasoned professional with over 20 years of experience in Software Quality, Customer Interaction, and Project Management, currently serving as the Director for HP Poly's VideoOS Sustaining and Quality. With more than a decade of experience in People Management, they have a proven track record of leading teams, improving software quality, and reducing defects. James has developed programs such as a Manager mentor initiative and has served as an Agile Product Owner for a development Scrum team. They hold a Bachelor of Science degree in Criminal Justice from Penn State University and have worked with multiple notable companies, including Dell and Polycom, where they significantly enhanced automation and quality metrics.