Adriana Helaehil Inserra

Adriana Helaehil Inserra is an experienced professional in product operations and account management within the travel and hospitality sectors. Currently serving as Product Operations Manager at HRS Group since June 2021, Adriana oversees product performance and manages incidents in alignment with service level agreements. Prior roles include Team Lead Operations for the Americas at HRS - The Hotel Portal, focusing on corporate rate negotiations and RFP administration, and a Client Support Coordinator at Pegasus Solutions, where responsibilities encompassed customer support across Latin America. Adriana holds a Bachelor's degree in Tourism from Pontifícia Universidade Católica de São Paulo, further enhanced by specialization in Travel and Corporate events management and a Master's degree in Hotel Administration/Management.