Andile Maphanga

Andile Maphanga is an experienced professional in the hospitality and retail systems industry, currently serving as a Specialist Service Delivery at HRS Hospitality & Retail Systems since February 2024. Previously, Andile held the position of Opera Administrator & Trainer at First Group ZA from September 2017 to January 2024, where responsibilities included managing and supporting Opera V5 and Operacloud systems, as well as conducting training for new and existing staff. Andile's prior experience includes roles as a Hospitality Systems Consultant at Micros Retail Systems, Inc., Duty Manager at Holiday Inn Express, and Senior Guest Relations Officer at The Westcliff Hotel. Educational qualifications include a degree in Hospitality Management from The International Hotel School and certifications in outcome-based assessment and various learning methodologies from Train You Can.