Miguel Guzman

Area Manager Service Delivery at HRS Hospitality & Retail Systems

Miguel Guzman is an experienced professional in the hospitality and IT sectors, currently serving as Area Manager Service Delivery at HRS since April 2018, after holding the position of Senior Specialist Service Delivery. Previously, Miguel worked as a Senior System & PMS Functional Analyst at Fractalia, focusing on system consultancy and support for Melia Hotels International. Prior to that, extensive experience was gained at MICROS Systems Inc, providing 24/7 support and consultancy for various PMS applications and Oracle databases over a seven-year period. Miguel also has a background in IT support with IBM, where responsibilities included troubleshooting IT issues for major clients, and early career experience as a Navigation Device Developer and Owner of Pub Aquarius. Educationally, Miguel holds a certificate as a Chemical Plant Operator from Th. Goldschmidt AG & Berufskolleg Essen West.

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