Ushma Chowtee

Senior Specialist Service Delivery at HRS Hospitality & Retail Systems

Ushma Chowtee is a Senior Specialist in Service Delivery at HRS Hospitality & Retail Systems, where responsibilities include implementing solutions for hotels, providing technical support, conducting user training, and assisting in the analysis of service metrics. Prior experience includes a role as Product Specialist at AGILEUM Hospitality, focusing on system implementation, configuration, and user support. Ushma's career began as a Trainee IT Administrator at Payment Express Ltd, followed by positions in marketing and data mining, and includes experience in teaching English and IT. Educational qualifications encompass a Bachelor’s Degree in Business Informatics from the University of Mauritius and a Diploma in Business Informatics from Swami Dayanand Institute Of Management.

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Bois Chéri, Mauritius

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HRS Hospitality & Retail Systems

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HRS Hospitality & Retail Systems is an international company with an unrivaled reputation for service and is a leading supplier of IT solutions for the Hotel, Restaurant, & Café (HoReCa) and Retail industries. HRS is a recognized and certified Oracle Partner. Providing coverage in 104 countries, with over 14,000 customers, HRS is acknowledged as Oracle Hospitality’s largest partner worldwide. HRS offers a wide range of innovative solutions to customers, including but not limited to: Property Management, POS, Spa & Guest Activities, Omnichannel commerce, Personalization, Business Analytics, Payment Gateway, Mobile Applications, Channel Manager, Online Distribution Services, Finance and HR Systems, and Passport Scanning & Recognition. Customers are our number one priority. We ensure that we speak their language, understand their requirements, and meet their expectations. Our goal is to make our clients stronger and more efficient while helping them build successful businesses that are both productive and profitable. Founded in 1990, HRS was created with the goal of providing a superior customer experience, both for service industry companies and their clients. For over 35 years, HRS has been providing innovative management solutions for hotels, restaurants, retail chains, stadiums, spas, and fitness establishments. HRS has an impressive portfolio of products and services, including pre-project analysis, hardware and software supply, strategic IT consulting, solutions implementation and integration, staff training and consulting, 24/7 technical support, plus a wide range of professional customer services. We are proud to have established ourselves not only as an IT solution provider but also as a proactive contributor to the industry.