HSBC Innovation Banking
Janette Fiander CCXP HeX is a seasoned professional with extensive experience in client experience, marketing, and total experience consultancy. Currently serving as Senior Manager Client Experience and Marketing at HSBC Innovation Banking since October 2022, Janette's prior roles include Director at Kiewit Ltd and Partner/CX Lead at Interact RDT, focusing on crafting meaningful experiences through insights and strategic initiatives. Additional experience spans positions at Nine Mile Media and CFG, where Janette managed brand activation and logistics respectively. Janette holds multiple qualifications from Harvard Business School, including degrees in generative AI applications, as well as certifications in customer experience and neuro-linguistic programming, enhancing a robust skill set in strategy and operationalisation.
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HSBC Innovation Banking
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We’re the power behind the forward-thinkers, future-makers and leap-takers. We partner with innovators and investors in the UK, US, Israel, Hong Kong, Denmark and Sweden helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start-ups, scale-ups, growth businesses, investors and those working towards IPO. Whether it’s comprehensive banking, managing cashflow, plans for buyouts or Global Funds Banking, we power ideas at every stage of their journey. From the first-time founders to the funds that back them and everything in between. Here’s to never standing still. We're proud to accelerate growth for tech and life science businesses, create meaningful connections and open a world of global opportunity for entrepreneurs and investors alike.