Ahmed Mohsen is an accomplished professional with a strong background in customer service and technical support. Currently serving as Operations Team Lead at Prime Minister Placement Inc since May 2025, Ahmed leads remote customer care teams for U.S. clients. Previous experience includes a role at HSBC, where duties as a Senior Customer Service Representative involved providing account assistance and exceeding sales targets. Ahmed has also served as a Risk Officer, ensuring compliance with financial regulations, and has extensive experience in technical support for telecom services with Etisalat Business Services UAE. Ahmed holds a Bachelor of Business Administration from Cairo University, completed in 2020.
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