Lucy Hilfers

Lucy Hilfers has extensive experience in customer service and education spanning over 15 years. Currently serving as a Customer Service Specialist at Medvantx since April 2021, Lucy has a background in handling credit card-related inquiries and deescalating customer concerns. Prior roles include positions as a Preschool Teacher at Kids n Kare, where Lucy managed young children’s care and education, and as a Senior Account Coordinator at Capital One, focusing on credit card customer support. Earlier experience includes multiple customer service roles at Total Card, Inc. and a Personal Care Attendant role at Habilitative Services Inc. Lucy holds diplomas in Bible Studies from Ames International School of Ministry and Ames Christian University, as well as a paraprofessional diploma from PCDI.