Carlos Miranda is a Senior IT Manager at HSBC, where they lead a global team responsible for messaging and collaboration technologies. With a career beginning in IT Operations technologies in 1999, Carlos has held various roles, including Senior Messaging Engineer and IT Manager, focusing on global projects and initiatives aimed at optimizing infrastructure and enhancing user experience. They were instrumental in establishing a multinational Global Messaging Engineering team and leading transformative projects utilizing modern technology stacks. They hold both a Bachelor’s degree and a postgraduate degree in IT Systems Analysis and Distributed Systems from Pontifícia Universidade Católica do Paraná.
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