Duncan Kelman is a seasoned communications leader specializing in strategic engagement and internal communications. With extensive experience across notable companies such as UBS, Lloyds Banking Group, and HSBC, Duncan has effectively managed training and communication initiatives that enhance organizational culture and foster change. Currently serving as the Strategic Communication & Engagement Director for Markets & Security Services Operations at HSBC, Duncan continues to champion innovative communication strategies to support global colleagues. Previously, Duncan played pivotal roles in transforming training approaches and implementing multi-channel engagement strategies to improve customer experience and compliance.
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