Graeme Pykerman has extensive experience in IT service management and delivery, currently serving as Head of Service Management for the Global Accounts Value Stream at HSBC since April 2018, where responsibilities include overseeing DevOps service management. Prior roles include IT Service Delivery Manager for Marks and Spencer and ASOS.com, managing service delivery for e-commerce platforms and their transitions to cloud services. At Tesco PLC, Graeme was involved in the International Websites division for grocery home shopping, while earlier experience at Fujitsu UK spanned large IT project implementations and communications room management. Additional experience includes senior network engineering roles at Greenwoods Communications and Future Comms Ltd. Graeme's career commenced with education at Heathcote School from 1992 to 1997.
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