Holly F.

WPB Graduate | Planning & Support Manager | Customer Experience & Intelligence at HSBC

Holly F. is a graduate with diverse experience in customer experience, product management, and employability support. At HSBC, Holly held multiple roles, including Planning & Support Manager focusing on Customer Experience & Intelligence, Product Manager for Sustainable Finance, and Change Delivery Manager during an internship. Holly further contributed to The University of Sheffield as an Employability Assistant, assisting in the launch of a new employability hub, organizing sessions on neurodiversity, and developing marketing strategies. Holly's prior experience includes working as a Contact Centre Agent at CC33 FS Limited, where communication skills were honed through successful outbound sales efforts. Holly is pursuing a Bachelor of Arts in Philosophy, Religion, and Ethics from The University of Sheffield, expected to graduate in June 2024.

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