Kathrina L.

Kathrina L. has a diverse background in operational and customer service roles, with experience at prominent companies including Convergys, Wells Fargo, TeleTech, JPMorgan Chase & Co., and HSBC. Starting as a Sales Associate II at Convergys, responsibilities included providing accurate healthcare benefits information to providers. At Wells Fargo, Kathrina progressed through multiple roles, including Securities Operations Representative and Senior Securities Operations Representative, focusing on complex securities operations and loan servicing. Previous experience at TeleTech involved serving as a Subject Matter Expert, facilitating directory services, while at JPMorgan Chase & Co., duties centered on fraud verification and claims assessment. Currently, Kathrina holds the position of Assistant Manager at HSBC. Educated in Biotechnology at Mapúa University and Operations Management at Lyceum of the Philippines University, Kathrina combines technical knowledge and business acumen in a professional capacity.