Keith Doherty

Keith Doherty possesses extensive experience in change management, resource planning, and operational excellence across various leadership roles. Notable positions include Change and Resource Manager at British Gas, where responsibilities included overseeing significant change programs and managing call performance for multiple campaigns. As Business Improvement Director at HSBC Commercial Banking, Keith engaged with business leaders to formulate strategic visions and managed transformation initiatives. Educational qualifications include certifications in Agile Project Management and degrees in English, Accountancy, and Business Studies. Keith's versatile background in managing teams, improving service levels, and driving compliance and performance showcases strong leadership capabilities.