Lindsay Thatcher is an award-winning health claims leader with over 25 years of experience. Currently serving as a Senior Claims Manager at HSBC since 2024, Lindsay has previously held senior roles at AIG and Zurich Insurance Company Ltd, focusing on the assessment and management of critical illness claims and Income Protection. Lindsay’s extensive knowledge and commitment to service excellence have led to a proven track record of successful claim resolutions and stakeholder engagement. They have a passion for enhancing customer experiences and maintaining high standards in claims management.
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