Scott Powell

Scott Powell has extensive experience in customer service and management within the finance and retail sectors. Currently serving as a Senior Manager at SilverRock Inc. since December 2021, Scott previously held the position of Customer Relations Manager at Bridgecrest, where responsibilities included leading a team in the auto finance industry and coaching agents. Scott's tenure at Macy's Credit and Customer Services, Inc. spanned 15 years, during which various roles were held, including Credit Manager, overseeing employee and corporate accounts, and Senior Supervisor for Authorizations, managing escalated lending risks. Earlier positions included Collections Supervisor and Macys.com Supervisor, focusing on customer service excellence and team development. Scott began a career in retail as an Electronic Specialist at Target and holds a High School Diploma from Mesa High School, along with further education at Pima Community College and Central Arizona College.