Nevin Shen is a performance-driven leader currently serving as VP of Operations Transformation at 汇丰. With over 14 years of experience in the financial services industry, Nevin has a proven track record in managing contact centers and leading teams to surpass sales targets and service levels. Nevin previously held significant roles such as Project Manager at Posts and Telecommunications I/E Corporation, Telemarketing Specialized Consultant, and Deputy General Manager at PING AN INSURANCE. Nevin earned an MBA in Marketing from Ji Nan University.
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