Parul Marwaha is an impactful and versatile banking professional with 20 years of experience across Singapore, the UK, and India. Currently serving as Vice President of Retail Products and Journeys for Governance, Controls, and Processes at HSBC, Parul ensures adherence to governance frameworks and drives risk management oversight. Previously, Parul held various roles, including Vice President of Customer Experience at HSBC and Senior Consultant at Santander, where they focused on operational improvement and customer-centric strategies. Parul's educational background includes an MBA in International Business Operations from Hult International Business School and a Master's in Human Resource Management from the University of Rajasthan.
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