Paul Arpino

Head of Regional & BPO Operations

Paul Arpino is currently the Head of Regional & BPO Operations for Strategic Procurement Services at HSBC, where they lead and manage multiple teams and operations across 40+ countries. Previously, Paul held key roles at Zurich Insurance and SSP Group Plc., focusing on performance management, compliance, and service delivery within shared services and outsourcing contexts. Their extensive experience encompasses driving strategic initiatives, stakeholder engagement, and operational excellence in diverse international environments.

Location

Southampton, United Kingdom

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