Paul Houlding

Paul Houlding is an Area Director at HSBC and Co-Chair of the Ability ERG, bringing 22 years of experience in retail distribution and people management. They have a strong focus on customer satisfaction and performance improvement while leading large teams across multiple sites. Currently, Paul manages a diverse team in Essex and has successfully driven cultural transformation and change management initiatives. Passionate about community involvement, Paul has contributed significant hours to local initiatives and enjoys various hobbies, including golfing and cooking.