Marius R.

Marius R. is a Senior Network Support Engineer at hSo, where responsibilities include troubleshooting second line support escalations and serving as an internal escalation point for technical issues. Previously, Marius held the position of Network Support Engineer Junior, managing support cases, coordinating network operations, and ensuring minimal service downtime. At NCR Corporation, Marius worked as a Network Field Engineer, focusing on the installation and maintenance of networking equipment, owning customer incidents until resolution in line with service level agreements, and developing positive customer relationships. Early experience includes roles as a Customer Engineer at AVC One, Deployment Engineer at Cerco IT Ltd, and Customer Service Engineer at Printec Group, where Marius handled various technical installations and migrations. Marius holds two Bachelor's degrees from Facultatea de Economie si Administrarea Afacerilor, one in Construction and Civil Engineering and another in Industrial Engineering.